Research Pays Off: 2009 BMW 535 Wagon

Research Pays Off: 2009 BMW 535 Wagon

A rock from the road had come up and damaged the glass on this 2009 BMW 535 Wagon. So the customer left it at their parents house in Brentwood, NH. We brought our van right there and got it fixed in no time. This customer did their research before calling to schedule an appointment. They had saw online the vehicles we have serviced and saw that we use the best possible products. It wasn’t until they called and spoke with us before they knew they had found the right shop. They had a list of questions to ask, and we had the answers for them! These are the customers we love and strive for. Click the photos below to see more details. Before: Windshield crack…

Our Service Sets Us Apart: 2008 Mazda 3

Our Service Sets Us Apart: 2008 Mazda 3

We did this windshield replacement on a 2008 Mazda 3 in Derry, NH. This customer had seen our business card at a store and decided to call us to get a quote. Although we were slightly more expensive than other quotes she received, we explained why, and how it benefits her: better quality glass, better urethane, and removal of everything for a safe install. She ended up choosing us. After speaking with her for a bit, we had learned that she was a college student that was putting herself through school by also working at night. Knowing that money is always a concern, Titan offered her the choice to pay in installments, making it a little easier to not only have a safe install done,…

Another Happy Repeat Customer: 2007 Audi A8L

Another Happy Repeat Customer: 2007 Audi A8L

The best sign of a successful business is happy repeat customers. We took the Titan Auto Glass repair van up to Newburyport, MA to replace the windshield on this 2007 Audi A8L. We had previously replaced the windshield on this customer’s 2003 A8L, His words were, “I’ve had windshields replaced before, but there were always issues with them. Leaking, rattling, weird squeaks. I had none of those issues when you replaced my last windshield.” It only made sense for him to call us when his windshield broke on his 2007 A8L. Insurance was handled by Safety Insurance. Click on the photos below for more details: If you need your windshield or other auto glass replaced, you can be sure that with Titan you’re getting the…

Save The Day: 2002 BMW 330 4-door sedan

Save The Day: 2002 BMW 330 4-door sedan

We recently performed this windshield replacement on a 2002 BMW 330 4-door sedan with rain sensor. The customer was having a hard time getting a windshield installed on his car because of the rot on the A pillar.  He brought the vehicle to our good friends at Kensington Autoworks in South Hampton NH. We brought our van up, inspected it, and deemed we could definitely fix it! Because this customer did not have insurance coverage,  we could offer him a very competitive price, while still providing a lifetime warranty on air leaks, water leaks, stress cracks, molding issues or workmanship for as long as he owns the vehicle. Click on the photos below for more detail: If you need your windshield or other auto glass replaced, you…

Better Rot Repair: What Goes Wrong and How You Can Take Control
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Better Rot Repair: What Goes Wrong and How You Can Take Control

Living in New England exposes your car to extreme weather conditions, which can lead to rust and rot. What you probably did not know, however, is that improper window repair could lead to premature decay by exposing unprotected steel. When damaged glass is removed during windshield replacement, bare metal can be exposed in the pinchweld. The pinchweld is the area in the car window where the windshield or back glass sits. In order to ensure quality auto glass repair, it is important to prime these exposed spots during an installation to prevent any moisture or contaminants from damaging the pinchweld. Unfortunately, many auto glass repair companies skip this crucial step in order to save time and money. Here at Titan Auto Glass, we make sure…

When Your Windshield Absolutely, Positively Has To Be Replaced Right

When Your Windshield Absolutely, Positively Has To Be Replaced Right

Here’s one of the more unusual replacement jobs we’ve had to do recently: This 2013 Morgan Olson FedEx delivery van was located in North Billerica. This windshield replacement was a little more difficult than usual. According to the VIN#, this is registered as a Ford vehicle. The problem is there is no Ford like this. Grumman Olson has 8 different models, each with a different windshield. Our solution? We had the glass custom made! We hope your package got there on time! If you need your windshield or other auto glass replaced, you can be sure that with Titan you’re getting the absolute best quality work. Titan Auto Glass is located in Woburn MA and we serve all of Massachusetts and New Hampshire. Our van…

Better Rot Repair: What Goes Wrong and How You Can Take Control
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Better Rot Repair: What Goes Wrong and How You Can Take Control

Living in New England exposes your car to extreme weather conditions, which can lead to rust and rot. What you probably did not know, however, is that improper window repair could lead to premature decay by exposing unprotected steel. When damaged glass is removed during windshield replacement, bare metal can be exposed in the pinchweld. The pinchweld is the area in the car window where the windshield or back glass sits. In order to ensure quality auto glass repair, it is important to prime these exposed spots during an installation to prevent any moisture or contaminants from damaging the pinchweld. Unfortunately, many auto glass repair companies skip this crucial step in order to save time and money. Here at Titan Auto Glass, we make sure…

Six Reasons Why We Love Working with Auto Body Shops and Dealerships
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Six Reasons Why We Love Working with Auto Body Shops and Dealerships

Like most independent auto glass replacement companies, we love working with auto body shops and dealerships. Why, you ask? Lots of reasons! 1.) You understand the finer points of windshield replacement and appreciate a job well done. 2.) We know right where you will be. (You stay in one place and so does the target vehicle.) 3.) You usually have those nice, warm and snug buildings where we can complete our work out of the wind, rain and snow! 4.) You appreciate that we purchase top quality materials – both the windshields and the urethane — and understand why our services might cost a little more than the big auto glass company that uses second quality materials 5.) You have lots of cars to work on…

Helping the Helpers

Helping the Helpers

With all of the crazy winter weather we’ve been having in the Northeast (100+ inches of snow in a month!), auto repair shops and tow services have been having a very busy month. And sometimes, even they need a little help as well. Here’s a job we just did yesterday for Barrett Transportation of Newburyport. Their flatbed truck had a cracked windshield that needed replacement, so that they could get back on the road to help their customers. As you can see, despite the cold temperatures and falling snowflakes, we were able to do the job quickly and properly, because the urethane we use uses humidity to cure, doesn’t require heating and can be used in temperatures as low as 0 degrees, with a 1…

How NOT to repair a cracked windshield
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How NOT to repair a cracked windshield

Perhaps you may have seen this video making the rounds of your friends’ social media feeds – How to repair a cracked windshield. So what’s the story behind the video? The solvents in the alcohol and bug spray dissolve the coating on the windshield, allowing the salt to penetrate the crack and hide it. Contrary to what the video title states, this treatment does not repair the windshield; it only hides the problem. Any windshield with a crack this large needs to be immediately replaced, as your windshield is a vital part of your car’s safety features. While you might be tempted to do a quick DIY fix for windshield cracks, this sort of problem is best left to professionals, who will fix it right…